OUR GUARANTEE
OUR GUARANTEE
Great Price + Quality = Satisfaction Guarantee
At Same Day Painting We Guarantee Fast, Friendly, Quality Service.
Communication:
- All communication is handled in the most professional manner.
- We show empathy towards others.
- All communication either through email, text or phone call is responded to within 24 hours.
Appearance:
- Our painters are uniformed and dress in professional, clean and presentable attire.
- Our painters are clean and groomed.
Playfair
- This is your home and we respect it as such.
- Shoes are to be removed before entering home, if not, indoor shoes or booties will be worn.
- If we use the bathroom we ensure that it is left completely clean.
- No smoking on your property.
- No alcohol is permitted at any time throughout the course of a project.
- Drug use is grounds for immediate dismissal.
- Our painters never perform work in an unsafe environment.
- Our painters always wear appropriate Personal Protective Equipment (PPE) whenever mandated on a job site.
Warranty:
For thirty (30) days from completion of the Project, so long as you have complied with all of terms and conditions, we will repair any peeling or blistering paint that has not bonded to the underlying surface due to defective materials or workmanship (the “Warranty”).
Please note that the Warranty does not cover the repair of peeling paint caused by:
- Regular wear and tear.
- Sap in wood bleeding through the paint.
- Abrasive cleaning, pressure washing, or use of chemicals or cleansers.
- Fire, flood, graffiti, or vandalism or any other acts or causes beyond our reasonable control.
This Warranty does not apply to decks, stairs, railings, windowsills, fences or any other horizontal surface or surface where water can regularly pool. This Warranty is the only warranty we provide and is in lieu of any other warranty, express or implied, that may apply to the Project, other than as applicable by law and cannot be waived
Satisfaction Guarantee
- You are paying for our service and expect nothing but the best.
- You deserve to be treated respectfully.
- We complete all work within the agreed upon schedule.
- If you are not 100% satisfied with our work, and we deem that it is because of poor craftsmanship or improper application, we will come back to your property and address any concerns.
